FAQ
A little help, before you order.
Where do you ship from?
Orders ship from mainland China to customers in the United States. Shipping availability and charges are shown at checkout.
How long will my order take?
Please allow approximately 1–5 business days for processing, followed by an estimated 10–20 days in transit after shipment. These are estimates and can vary by product, destination, customs, and carrier conditions. Read our shipping policy.
Can I return my order?
You have 30 days after receiving your order to request a return. Items must meet the eligibility conditions in our policy. Contact us for instructions before returning. Customers pay return shipping for change-of-mind returns; contact us about damaged, defective, or incorrect items. Read our return policy.
How do I track an order?
Use the shipping confirmation or order-status link sent with your order. Tracking is provided when available and may take time to update. You can also view your orders or contact us with your order number.