Terms of Service

Last Updated: October 12, 2026

OVERVIEW

Welcome to Cattoies! The terms "we", "us", and "our" refer to Cattoies. Cattoies operates this online store and website, including all related information, content, features, tools, products, and services to provide you with a convenient shopping experience (the "Services").

Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use our Services.

Please read these Terms carefully, as they contain important information about your legal rights, warranty disclaimers, and limitations of liability.

By visiting, browsing, or purchasing from our store, you agree to these Terms of Service and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, please do not use our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or jurisdiction of residence, or that you have the necessary consent from a parent or legal guardian to use our Services where required by law.

To use our Services or place an order, you may be asked to provide information such as your email address, billing information, payment details, and shipping address.

You agree that all information you provide is accurate, current, and complete, and that you are authorized to provide it.

You are responsible for maintaining the security of your account credentials and for activities conducted through your account. You may not sell, transfer, or assign your account to another person without our prior written consent.

SECTION 2 - OUR PRODUCTS

We make reasonable efforts to display our products and their descriptions as accurately as possible. However, colors, sizes, and product appearances may vary slightly depending on your device, screen settings, lighting, and other factors.

Product images are provided for illustrative purposes. Please review the product description, specifications, dimensions, and other available information before placing an order.

We reserve the right to update product descriptions, pricing, availability, and other product information at any time, subject to applicable law.

We may discontinue products or limit quantities available for purchase where permitted by law.

SECTION 3 - ORDERS

When you place an order, you submit an offer to purchase the selected products under these Terms of Service.

We reserve the right to accept, decline, or cancel an order where permitted by law, including in cases involving suspected fraud, payment issues, pricing errors, product unavailability, or incorrect order information.

Your order is not confirmed until we provide an order confirmation. We may need to receive and verify payment before processing your order.

Please review your order carefully before submitting it. If you need to request a cancellation or change, contact us as soon as possible at cattoies12138@gmail.com. We cannot guarantee changes or cancellations once an order has been processed or shipped.

If we cancel or materially change your order, we will make reasonable efforts to notify you using the contact information provided with your order and issue any applicable refund.

Returns and refunds are handled according to our Return and Refund Policy, subject to applicable law.

Our products are intended for personal use unless we expressly agree otherwise. You may not purchase products for unauthorized resale or other unlawful purposes.

SECTION 4 - PRICES AND BILLING

Product prices and promotional offers may change without notice. The price charged for a product will generally be the price displayed when you place your order, as reflected in your order confirmation, subject to correction of errors where permitted by law.

Unless otherwise stated at checkout, shipping fees and applicable taxes or other charges may be added to your order total.

Any customs duties, import taxes, or other charges, if applicable, will be handled according to the information provided at checkout and applicable law. Please review the shipping and checkout information before completing your purchase.

Promotional offers may be subject to additional terms. If separate promotion terms conflict with these Terms, the specific promotion terms will apply to that promotion to the extent permitted by law.

You agree to provide accurate and complete billing, payment, shipping, and contact information and to update it when necessary.

You represent that you are authorized to use the payment method submitted with your order and that the information you provide is accurate.

We reserve the right to refuse or cancel transactions where permitted by law, including transactions that appear fraudulent or unauthorized.

SECTION 5 - SHIPPING AND DELIVERY

Orders are shipped from China to customers in the United States.

Estimated delivery time is approximately 10–20 days after shipment. This is an estimate, not a guaranteed delivery date. Order processing time may apply before shipment.

Actual delivery times may vary depending on the destination, shipping carrier, customs clearance, holidays, weather, and other factors.

We will make reasonable efforts to fulfill orders and provide shipping information when available. If your order is delayed beyond the estimated delivery window, please contact us at cattoies12138@gmail.com with your order number.

Shipping, delivery, lost-package, and other order-related issues will be handled in accordance with our applicable policies and applicable law.

Nothing in these Terms excludes or limits any rights you may have under applicable consumer protection laws.

SECTION 6 - INTELLECTUAL PROPERTY

All content made available through our Services, including text, images, graphics, logos, product descriptions, videos, designs, and the selection and arrangement of such materials, is owned by or licensed to Cattoies or its respective rights holders and is protected by applicable intellectual property laws.

You may use our Services for personal, non-commercial purposes only.

You may not copy, reproduce, distribute, modify, publish, display, sell, or create derivative works from our content without prior written permission, except where permitted by law.

Nothing in these Terms grants you ownership of or a license to our trademarks, copyrights, or other intellectual property beyond the limited right to use our Services as permitted by these Terms.

All rights not expressly granted are reserved.

SECTION 7 - OPTIONAL THIRD-PARTY TOOLS

Our Services may provide access to tools or features offered by third parties. We do not necessarily control or operate these third-party tools.

Such tools may be provided on an "as is" and "as available" basis, subject to the applicable third party's terms and policies.

Your use of third-party tools is at your discretion. Please review the relevant provider's terms and privacy practices before using those tools.

We may introduce new features, tools, or resources in the future. These will form part of our Services and will be subject to these Terms unless otherwise stated.

SECTION 8 - THIRD-PARTY LINKS

Our Services may contain links to websites or services operated by third parties.

We are not responsible for the content, accuracy, availability, or privacy practices of third-party websites that we do not control.

Accessing third-party websites is at your own discretion and risk. Please review their terms and policies before providing information or making purchases through them.

Questions or disputes concerning products or services purchased directly from third parties should generally be directed to the relevant third-party provider.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Cattoies is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with Cattoies.

By using the Services, you acknowledge that Shopify is not responsible for any aspect of sales between you and Cattoies, including any injury, damage, or loss resulting from products or services purchased from our store, except to the extent otherwise required by applicable law.

Nothing in this section excludes or limits any rights or obligations that cannot lawfully be excluded or limited.

SECTION 10 - PRIVACY POLICY

Your personal information is handled in accordance with our Privacy Policy, which is available on our website.

Because our store is hosted by Shopify, Shopify processes certain personal information relating to your access to and use of our store to provide and improve its services.

Information you submit through our store may be processed by Shopify and other service providers, including payment processors, shipping providers, and technology providers, where necessary to process your orders and provide our Services.

Some service providers may process information in countries other than your country of residence.

Please review our Privacy Policy for further information about how personal information is collected, used, disclosed, and protected.

SECTION 11 - FEEDBACK

If you submit reviews, comments, suggestions, ideas, or other feedback to us, you grant us permission to use, reproduce, publish, and display that feedback to operate, improve, and promote our Services, subject to applicable law.

You represent that you have the rights necessary to submit the feedback and that it does not violate the rights of any third party or applicable law.

You must not submit content that is unlawful, misleading, abusive, defamatory, infringing, or contains malicious software.

We may remove or decline to publish feedback that we reasonably believe violates these Terms or applicable law.

We are not obligated to keep feedback confidential, pay compensation for it, or respond to it, except as required by law or expressly agreed otherwise.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, shipping charges, estimated delivery times, or availability.

We reserve the right to correct errors and update information where permitted by law.

If an error affects an order you have placed, we may contact you to explain the issue and discuss an appropriate resolution, including cancellation and a refund where applicable.

Nothing in this section permits us to disregard any rights you may have under applicable law.

SECTION 13 - PROHIBITED USES

You may use our Services only for lawful purposes.

You must not use our Services:

• For any unlawful, fraudulent, or malicious purpose.

• To violate any applicable law or regulation.

• To infringe our intellectual property rights or the rights of others.

• To submit false, misleading, or deceptive information.

• To transmit viruses, malicious code, or other harmful material.

• To send spam or unauthorized promotional communications through our Services.

• To impersonate another person or misrepresent your identity.

• To interfere with the security, functionality, or normal operation of our Services.

• To collect or misuse the personal information of other users.

• To access our Services through automated means in a manner that violates applicable law or bypasses technical restrictions.

We may restrict or suspend access to our Services where reasonably necessary to protect our store, customers, service providers, or other parties, subject to applicable law.

SECTION 14 - THIRD-PARTY AUTOMATED ACCESS

You may not use automated software, agents, bots, scraping tools, or other automated systems to access or interact with our Services in a way that violates these Terms, applicable law, or reasonable technical restrictions.

Any permitted use of automated tools must respect applicable access controls, security measures, and intellectual property rights.

We may take reasonable technical measures to protect our Services from unauthorized automated access.

SECTION 15 - TERMINATION

We may suspend or terminate your access to all or part of our Services where permitted by law, including where you materially violate these Terms or engage in fraudulent, abusive, or unlawful conduct.

Termination does not affect rights or obligations that arose before termination, including payment obligations for completed transactions.

Provisions that by their nature should survive termination will continue to apply, subject to applicable law.

SECTION 16 - DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, our Services are provided on an "as is" and "as available" basis.

We do not guarantee that access to our website will always be uninterrupted, secure, timely, or error-free.

Product information and other content are provided for general informational purposes. We make reasonable efforts to keep such information accurate but do not guarantee that all information will always be complete or current.

To the fullest extent permitted by law, we disclaim warranties that may otherwise apply to our Services, including certain implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Nothing in these Terms excludes any warranty or consumer right that cannot lawfully be excluded under applicable law.

SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Cattoies and its service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our Services or products purchased through our store.

This limitation does not apply to liability that cannot lawfully be excluded or limited, including any liability that applicable law requires us to retain.

Nothing in these Terms limits your mandatory consumer rights or any remedies available to you under applicable law.

SECTION 18 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Cattoies and its service providers from third-party claims, losses, or reasonable expenses arising directly from your unlawful use of our Services or your material violation of these Terms.

This provision does not apply to the extent a claim results from our own unlawful conduct, negligence where liability cannot be excluded, or any other circumstance for which applicable law prohibits indemnification.

We will provide reasonable notice of any claim for which indemnification is sought, where required by law.

SECTION 19 - SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed to the extent necessary.

The remaining provisions will continue in effect to the extent they remain valid and enforceable.

SECTION 20 - WAIVER AND ENTIRE AGREEMENT

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

These Terms, together with the policies referenced herein and any applicable additional terms presented to you, form the agreement governing your use of our Services.

They replace prior agreements relating to the same subject matter to the extent permitted by law.

SECTION 21 - ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent, except where permitted by applicable law.

We may transfer or assign our rights and obligations in connection with a business restructuring, merger, sale, or other lawful business transaction, subject to applicable law.

SECTION 22 - GOVERNING LAW

These Terms of Service are subject to applicable laws and regulations.

Nothing in these Terms is intended to deprive consumers of mandatory protections afforded by the laws that apply to their purchases or to restrict access to any court or remedy available under applicable law.

SECTION 23 - HEADINGS

The headings in these Terms are provided for convenience only and do not affect the interpretation of any provision.

SECTION 24 - CHANGES TO THESE TERMS

We may update these Terms of Service from time to time by posting a revised version on our website.

The "Last Updated" date at the top of this page indicates when these Terms were most recently revised.

Where required by law, we will provide notice of material changes and explain when they take effect.

Your continued use of our Services after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by law.

SECTION 25 - CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us:

Store Name: Cattoies

Email: cattoies12138@gmail.com

Business and Return Address:

Room 1804A, Building 4, Lushang Gu'ao City
Lixia District, Jinan, Shandong Province
China

Please contact us by email for assistance with orders, payments, shipping, returns, or other questions about our Services.

Thank you for shopping with Cattoies.